1 reviews | Active since May 2016

16 May 2016, 08:32

Excellent Service from call centre agent

<p>I called the call centre to be assisted with documentation of my policy and I was assisted by Ruth Mentory she was very friendly and helpful. She helped me with my request and made me aware that that I can adjust my policy if I wish to. I also wanted my debit order to go through Persal, she told me that it cannot be done and she gave me reasons as to why not. Thank you metropolitan for such excellent service, she didn’t have to because it was not my request but she went the extra mile for me.</p> <p> </p>

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Replies (1)
Metropolitan Life
Metropolitan Life's reply30 Jun 2020, 12:56
Official
we appreciate your words of appreciation.  
#Together we Can