KS
Kobus S
1 reviews | Active since Nov 2010
04 Nov 2021, 09:48
Excellent service
My father-in-law passed away on the 18th Oct, from the call right to payout was a great experience. The call center agent was compassionate and understood that I was acting on behalf of my mother-in-law. I was requested documentation and claim was paid within 24 hours after I had provided the documents. Great work!!!
Helpful (0)
Replies (1)0
Replies (1)
Metropolitan Life's replyOfficial
04 Nov 2021, 11:43Dear Kobus
We are sorry to read of your father in-law's passing. Our sincere condolences go out to you and your family during this time of bereavement.
Thank you for taking the time to express your appreciation for our Call Centre Agent. Your feedback is valuable to us.
What matters to you, matters to us!
Regards
Client Care Team
We are sorry to read of your father in-law's passing. Our sincere condolences go out to you and your family during this time of bereavement.
Thank you for taking the time to express your appreciation for our Call Centre Agent. Your feedback is valuable to us.
What matters to you, matters to us!
Regards
Client Care Team
Metropolitan Life's reply04 Nov 2021, 11:43
Official
Dear Kobus
We are sorry to read of your father in-law's passing. Our sincere condolences go out to you and your family during this time of bereavement.
Thank you for taking the time to express your appreciation for our Call Centre Agent. Your feedback is valuable to us.
What matters to you, matters to us!
Regards
Client Care Team
We are sorry to read of your father in-law's passing. Our sincere condolences go out to you and your family during this time of bereavement.
Thank you for taking the time to express your appreciation for our Call Centre Agent. Your feedback is valuable to us.
What matters to you, matters to us!
Regards
Client Care Team