SO
Sandro O
1 reviews | Active since Nov 2018
04 Oct 2021, 10:11
Enquiry
My mother told me before she passed that she have a policy by metropolitan. I called in and they did not want to disclose if she had one. I just would like to know if indeed she had one her name is Erika Oranzie id number is ***
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Replies (1)
Metropolitan Life's replyOfficial
04 Oct 2021, 13:55Dear Sandro
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that your mother has passed away. Our thoughts and prayers go out to you and your family during this time of bereavement.
Please note that we may only divulge information to a policy owner or the person they have given us consent to divulge information to.
One of our Client Care Assessors will search our records with your mother's details and advise if any policy can be traced for her. The Assessor will contact you directly.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that your mother has passed away. Our thoughts and prayers go out to you and your family during this time of bereavement.
Please note that we may only divulge information to a policy owner or the person they have given us consent to divulge information to.
One of our Client Care Assessors will search our records with your mother's details and advise if any policy can be traced for her. The Assessor will contact you directly.
Regards
Client Care Team
Metropolitan Life's reply04 Oct 2021, 13:55
Official
Dear Sandro
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that your mother has passed away. Our thoughts and prayers go out to you and your family during this time of bereavement.
Please note that we may only divulge information to a policy owner or the person they have given us consent to divulge information to.
One of our Client Care Assessors will search our records with your mother's details and advise if any policy can be traced for her. The Assessor will contact you directly.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that your mother has passed away. Our thoughts and prayers go out to you and your family during this time of bereavement.
Please note that we may only divulge information to a policy owner or the person they have given us consent to divulge information to.
One of our Client Care Assessors will search our records with your mother's details and advise if any policy can be traced for her. The Assessor will contact you directly.
Regards
Client Care Team