TM
Thandi M
1 reviews | Active since Nov 2019
24 May 2025, 07:35
Duplicate debit order
I would like to understand why I was debited twice for the same policy. This is unacceptable.
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Metropolitan Life's replyOfficial
26 May 2025, 10:06Dear Thandi M
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialists will revert to you shortly.
Yours sincerely,
Client Care Team
Metropolitan Life's reply26 May 2025, 10:06
Official
Dear Thandi M
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients.
We confirm that we are busy investigating your complaint.
One of our escalation specialists will revert to you shortly.
Yours sincerely,
Client Care Team