SM
Sabier M
1 reviews | Active since Oct 2010
02 Mar 2021, 12:02
Double debit orders
I have a funeral policy with Metropolitan. On the 1 Feb 2021 my account was debited twice.
I am struggling to get the over deduction back.
The feedback is they had a systems change and struggling with issues. Well that is not my problem, its been a month now and I want my money back
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Replies (1)
Metropolitan Life's replyOfficial
02 Mar 2021, 12:43Dear Sabier
We acknowledge receipt of your HelloPeter complaint.
We regret to learn that you have had an unexpected double deduction.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your HelloPeter complaint.
We regret to learn that you have had an unexpected double deduction.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply02 Mar 2021, 12:43
Official
Dear Sabier
We acknowledge receipt of your HelloPeter complaint.
We regret to learn that you have had an unexpected double deduction.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your HelloPeter complaint.
We regret to learn that you have had an unexpected double deduction.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team