Don’t take any policies with Metropolitan.

My mother has been paying for a funeral plan for a very long time. It was initially supposed to end when she retired at 65 and they never stopped deducting money from her account. When we check at the offices in Ladysmith, nobody seems to want to give us clear answers. They have deducted the premium twice in the last month and claim my grandmother who died in February this year is still active in the funeral plan. They have a very horrible service and are not honest. I would not recommend to anyone to take a policy with Metropolitan. They don’t care about their clients, my mom is retired and they’ve taken way more money from her account and nobody cares to explain what is happening and how they are going to fix it.