Do not invest at metropolitan

Item: Metropolitan Life
Rating: 1
Author: Asanda K

Metropolitan does not want to pay our policy claim. We claimed weeks ago but still nothing to this day. All the documents were sent and all that's left is for them to pay. One of the beneficiaries were paid but the rest of us nothing when we're all paid from one fund. When we call or their call agents try to contact them at head office, they don't answer.

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Replies (1)

Metropolitan Life's replyOfficial

30 Mar 2022, 09:19

Dear Asanda

We acknowledge receipt of your complaint on HelloPeter.

We regret to learn of your mother's passing. Please accept our condolences during this time of bereavement.

We are sorry to read that the claim has only been partly finalized and apologize for the inconvenience caused.

One of our Client Care Assessors will investigate and revert back to you as soon as possible.

Regards

Client Care team

Metropolitan Life's reply30 Mar 2022, 09:19

Official