Do not buy their policies
Asking for claim forms THREE TIMES via email. No response. Then more tha SEVEN minutes on a phone call - unprofessional consultant. NO RESPONSE YET.
Helpful (0)
Replies (1)0
Replies (1)
Metropolitan Life's replyOfficial
28 Sept 2020, 09:28Dear Ilse Ferreira
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have encountered difficulties in obtaining claim forms.
Regrettably your post did not contain sufficient information in order for us to trace the policy you are referring to.
One of our Client Care Assessors will be in contact to obtain the necessary information to trace the policy and arrange for the necessary assistance for you,
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have encountered difficulties in obtaining claim forms.
Regrettably your post did not contain sufficient information in order for us to trace the policy you are referring to.
One of our Client Care Assessors will be in contact to obtain the necessary information to trace the policy and arrange for the necessary assistance for you,
Regards
Client Care Team
Metropolitan Life's reply28 Sept 2020, 09:28
Official
Dear Ilse Ferreira
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have encountered difficulties in obtaining claim forms.
Regrettably your post did not contain sufficient information in order for us to trace the policy you are referring to.
One of our Client Care Assessors will be in contact to obtain the necessary information to trace the policy and arrange for the necessary assistance for you,
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn that you have encountered difficulties in obtaining claim forms.
Regrettably your post did not contain sufficient information in order for us to trace the policy you are referring to.
One of our Client Care Assessors will be in contact to obtain the necessary information to trace the policy and arrange for the necessary assistance for you,
Regards
Client Care Team