SN
Snethemba N
1 reviews | Active since Jun 2020
30 Mar 2022, 13:48
Do not bother yourself with Metropolitan
I don't understand how Metropollitan pays one person out of the seven beneficiaries out of our policy. what is so hard about making payments to everyone at the same time when it is from one fund. We have been running around after them to no avail, they either have reasons to not pay or they are not answering calls. Do not bother yourself with this company, absolutely not worth it.
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Metropolitan Life's replyOfficial
30 Mar 2022, 17:23Dear Snethemba
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the delays you have encountered with the claim payments on the policy.
We have already received two complaints - one from one of the beneficiaries and the other from her daughter.
We have already responded to them about the claim payment.
We are unable to divulge more on this site, as it is a public forum.
Our Client Care Assessor will revert back to you directly as well.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the delays you have encountered with the claim payments on the policy.
We have already received two complaints - one from one of the beneficiaries and the other from her daughter.
We have already responded to them about the claim payment.
We are unable to divulge more on this site, as it is a public forum.
Our Client Care Assessor will revert back to you directly as well.
Regards
Client Care Team
Metropolitan Life's reply30 Mar 2022, 17:23
Official
Dear Snethemba
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the delays you have encountered with the claim payments on the policy.
We have already received two complaints - one from one of the beneficiaries and the other from her daughter.
We have already responded to them about the claim payment.
We are unable to divulge more on this site, as it is a public forum.
Our Client Care Assessor will revert back to you directly as well.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the delays you have encountered with the claim payments on the policy.
We have already received two complaints - one from one of the beneficiaries and the other from her daughter.
We have already responded to them about the claim payment.
We are unable to divulge more on this site, as it is a public forum.
Our Client Care Assessor will revert back to you directly as well.
Regards
Client Care Team