Dissatisfied client

I am very dissatisfied with the service recieved from metropolitan,a consultant sold me a lifeccover without explaining that it's only a term cover and was told i can'tc claim my money back,well am not charity for metropolitan, I need my money back,Secondly metropolitan consults instead of giving advise they instead aways see an opportunity of making sales ,and if you request anything,I mean anything from metropolitan you are made to call a number of times following up,I regret why i took products from this company, from where I am sitting,I think my kids will encounter a tough time should they need to claim once I am gone!,metropolitan sort yourselves out !!!!!