SV
Sbonelo V
1 reviews | Active since Oct 2022
09 Sept 2024, 10:23
Dissatisfaction ***
Metropolitan canceled my policy on the 7th of August without providing me any reasons n not even sending a formal communication. It been a month now since my policy was canceled but there's has been no one called me or send me a written communication on this matter. I have paid for my policy upfront n I was told will be covered but all of the suddenly my policy is canceled. What kind of service Metropolitan is providing to it client if they are not informed of their polices if they have been canceled.
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Replies (1)Metropolitan Life's replyOfficial
09 Sept 2024, 12:42 Dear Sbonelo Vilakazi,
We acknowledge receipt of your post on HelloPeter.
We are sorry to read about your dissatisfaction with the service provided.
One of our Escalation Specialists will contact you shortly.
Regards
Client Care Team
We acknowledge receipt of your post on HelloPeter.
We are sorry to read about your dissatisfaction with the service provided.
One of our Escalation Specialists will contact you shortly.
Regards
Client Care Team
Best regards,
Metropolitan Life's reply09 Sept 2024, 12:42
Official
Dear Sbonelo Vilakazi,
We acknowledge receipt of your post on HelloPeter.
We are sorry to read about your dissatisfaction with the service provided.
One of our Escalation Specialists will contact you shortly.
Regards
Client Care Team
We acknowledge receipt of your post on HelloPeter.
We are sorry to read about your dissatisfaction with the service provided.
One of our Escalation Specialists will contact you shortly.
Regards
Client Care Team
Best regards,
