Dissatisfaction
I have a policy with this company only problem is they deduct so much money and I want to cancel, apparently I have 2 policies and I don't know how that happened tries going to one of their branches but didn't get any help they say they can only detect one policy and the money us been deducted straight from my salary, I need answers and I want to cancel one policy if that's the case I have two. I'd number is ********** 137088 Miss TM MOLOTO, cell number ********** 786 old number ********** 283
Dear Miss Moloto
We acknowledge receipt of your complaint.
We regret to learn of the difficulties you have encountered around the deductions from your salary.
Regrettably, because it's a public platform, the ID numbers and Cell number provided in your complaint has been blanked out and currently, we are unable to view it and therefore we are unable to investigate the complaint.
Please email us your full names, ID numbers, cell number and perhaps a scanned copy of the salary advise reflecting the deductions on ***.
Please refer to your HelloPeter complaint of today and mark the correspondence for the attention of our Client Care Assessor, Aletta Clarence.
We look forward to hearing from you soonest.
Regards
Client Care Team
Best regards,
Dear Miss Moloto
We acknowledge receipt of your complaint.
We regret to learn of the difficulties you have encountered around the deductions from your salary.
Regrettably, because it's a public platform, the ID numbers and Cell number provided in your complaint has been blanked out and currently, we are unable to view it and therefore we are unable to investigate the complaint.
Please email us your full names, ID numbers, cell number and perhaps a scanned copy of the salary advise reflecting the deductions on ***.
Please refer to your HelloPeter complaint of today and mark the correspondence for the attention of our Client Care Assessor, Aletta Clarence.
We look forward to hearing from you soonest.
Regards
Client Care Team
Best regards,