TM
Thobile M

1 reviews | Active since Apr 2019

11 Feb 2020, 21:40

DISSAPOINTING SERVICE

I have taken a policy foe my mother through Motropolitan life. Waiting period was 3 months.. my mother passed away two days before maturity and funny part is 3rd premium was already deducted and now they refuse to pay my claim.. i fail to understand cause ita only two days and premuim has been deducted 4 day ago and they are claiming are claiming its not due foe claim.. my question is what is this two days going to change cause premium is already deducted for the 3rd month.. im very dissapointed with their service.. they are ripping us of.f

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply12 Feb 2020, 09:46
Official
Dear Client

We acknowledge receipt of your complaint posted on Hello Peter.  The matter will be investigated and we will provide you with feedback as soon as possible.  Please accept our sincere condolences on the passing of your loved one.  

Kind Regards

Client Care