TM
Tozzy M
1 reviews | Active since Oct 2023
19 Oct 2023, 04:13
Disloyal consultants
I want to share my frustration and to check if someone can relate. I had multiple cash back due to me and when i claim there are no cash back to claim. I have been calling and so that i can convert my policy to Samlam and my calls are blocked. I can trust Metropolitan! Im pay R1600 for my cover.
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Metropolitan Life's replyOfficial
19 Oct 2023, 10:04Dear Tozzy
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading to read that you are have encountered difficulties with your CashBack claims.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Metropolitan Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading to read that you are have encountered difficulties with your CashBack claims.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Metropolitan Client Care Team
Best regards,
Metropolitan Life's reply19 Oct 2023, 10:04
Official
Dear Tozzy
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading to read that you are have encountered difficulties with your CashBack claims.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Metropolitan Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and regret reading to read that you are have encountered difficulties with your CashBack claims.
One of our Escalation Specialists will investigate and revert back to you as soon as possible.
Regards
Metropolitan Client Care Team
Best regards,