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feroz E
1 reviews | Active since Apr 2019
06 Jan 2021, 02:56
Disgusting service
Disgusting service. My funeral claim was submitted with all relevant documentation on 31 December 2020. No feedback. 3 follow ups lodged. Utterly poor service. Policy *** Scheme *** Cell ***
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Metropolitan Life's replyOfficial
06 Jan 2021, 13:03Dear Feroz Ebrahim
Thank you for raising your concern with our office.
We are sorry to learn of the passing of your family member. Please accept our sincere condolences during this time of grief.
We regret that you have encountered delays with the processing of your claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Thank you for raising your concern with our office.
We are sorry to learn of the passing of your family member. Please accept our sincere condolences during this time of grief.
We regret that you have encountered delays with the processing of your claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply06 Jan 2021, 13:03
Official
Dear Feroz Ebrahim
Thank you for raising your concern with our office.
We are sorry to learn of the passing of your family member. Please accept our sincere condolences during this time of grief.
We regret that you have encountered delays with the processing of your claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Thank you for raising your concern with our office.
We are sorry to learn of the passing of your family member. Please accept our sincere condolences during this time of grief.
We regret that you have encountered delays with the processing of your claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team