disgusting service
I cant believe that it is September already. I sent a query to metropolitan on the 11 aug and 2 follow ups thereafter and to date no feedback. why do we need to log social media complaints to get service. Just wanted information on my children's account but it seems like it is too much to ask. maybe its time I moved my business to old mutual.
Dear Jacky Bela
Thank you for raising your concern with our office.
We always strive to serve all our clients well and regret to learn of the delays you experienced.
One of our Client Care Assessors will be contacting you directly for more information to investigate your complaint.
Regards
Client Care Team
Tel: ***
email: ***
fax: ***
Dear Jacky Bela
Thank you for raising your concern with our office.
We always strive to serve all our clients well and regret to learn of the delays you experienced.
One of our Client Care Assessors will be contacting you directly for more information to investigate your complaint.
Regards
Client Care Team
Tel: ***
email: ***
fax: ***
Dear Ms. Bela
Thank you for your updated post.
We confirm we have received the correspondence trail forwarded to ***.
We will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Dear Ms. Bela
Thank you for your updated post.
We confirm we have received the correspondence trail forwarded to ***.
We will investigate and revert back to you as soon as possible.
Regards
Client Care Team