LM
Liam M

1 reviews | Active since Dec 2019

08 Apr 2025, 11:55

Disgusting

So you call me to interrupt me at work, and I answer to AI trying to convince me of your plans? Disgusting behavior

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply08 Apr 2025, 12:50
Official
Dear Liam

We acknowledge receipt of your complaint on HelloPeter.

We always strive to serve all our clients well and regret reading that our digital marketing campaign has interrupted your work day.  

Like any other company, we want to make clients aware of our product and service offerings.  It was not our intention to disturb you.  Had we known you did not wish to be contacted, we would not have done so.  Please accept our apologies.

You are welcome to regiser on the Direct Marketing Association's "Opt Me Out@ website, if you wish to be excluded from any other direct marketing campaigns.  We vet the client contact details against this register before embarking on our campaigns, like any other reputable insurer to ensure we don't contact clients without their permission.

From our side, we will have your details added to our own "Do Not Contact" register to ensure we exclude you from any future campaigns.

Regards

Client Care Team