FM
Fezile M
1 reviews | Active since Jun 2024
28 Jun 2024, 11:24
DISGUSTIG SERVICE BY METROPOLITAN
Metropolitan staff have no care for their clients. Mistreatment of a client who is a pensioner for a period of a week. Incorrect information with a lot of run around being provided.
This company is appauling in the manner in which it provides service and especially towards a client who is a pensioner.
Highly NOT recommended to do business with
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Metropolitan Life's replyOfficial
28 Jun 2024, 11:31Dear Fezile
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in our service.
Regrettably your post does not contain sufficient information for us to trace the policy belonging to the member.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in our service.
Regrettably your post does not contain sufficient information for us to trace the policy belonging to the member.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,Client Care Team
Metropolitan Life's reply28 Jun 2024, 11:31
Official
Dear Fezile
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in our service.
Regrettably your post does not contain sufficient information for us to trace the policy belonging to the member.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our clients with unsurpassed customer service and regret reading that you have encountered difficulties in our service.
Regrettably your post does not contain sufficient information for us to trace the policy belonging to the member.
One of our Escalation Specialists will reach out to you to obtain the information we need to trace the policy and investigate the complaint.
Yours sincerely,Client Care Team