Disgusted

I took out a policy with Metropolitan a few months ago and I have been trying to get assisted by them as I do not see any debits from them, I called in today using my airtime(fyi) and the customer care agent just told me to call back later as they are offline, not offering to at least call me back at any stage because It is honestly not my fault that their system is offline.

The agent was not even interested.

I am cancelling and taking insurance with a company that will value me.