NM
Ntombi M

1 reviews | Active since Jan 2016

13 Jun 2023, 10:11

Disappointed in Metropolitan

I am so disappointed and angry, i have been with metropolitan since 2015 and for the past two months they have been deducting twice after a consultant called to increase my cover. Today i am being told that i have two policies under my name and they refusing to refund me for the 2nd month and my policy from 2015 has now been cancelled.

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Replies (1)
NM
Ntombi M's update13 Jun 2023, 10:59
Reviewer Update
And how did i end up having two policies under my name covering the same people??? and now im being told my original policy has been cancelled .Can i be refunded the premium that was deducted twice again end of May, this is really an inconvenience.