NP
Noxolo P
1 reviews | Active since Mar 2020
24 Nov 2021, 20:38
Disappointed
They took R1 493.00 from my payslip, for a policy that I apparently joined and canceled. I submitted the documents that they requested and no one has called me as promised in the sms they sent to me. Still waiting for proof of my authorization for this transaction from them to no avail. This is inconveniencing.
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Metropolitan Life's replyOfficial
25 Nov 2021, 08:46Dear Noxolo
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with an unauthorized deductions. Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will contact you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with an unauthorized deductions. Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will contact you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
Metropolitan Life's reply25 Nov 2021, 08:46
Official
Dear Noxolo
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with an unauthorized deductions. Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will contact you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We regret to learn of the difficulties you have encountered with an unauthorized deductions. Regrettably your post did not contain sufficient information for us to trace the policy number and assist.
One of our Client Care Assessors will contact you shortly to obtain the necessary information to trace the policy and investigate the matter.
Regards
Client Care Team