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Shirley S

1 reviews | Active since Jan 2023

22 Jan 2023, 21:34

Delayed hospital plan

I've requested a claim on policy no *** since November and it hasn't been approved till this date . They've been demanding a lot of documents and I'm owing doctors due to those letters they've been demanding. They've costed me a lot .

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Replies (1)
Metropolitan Life
Metropolitan Life's reply23 Jan 2023, 08:09
Official
Dear Shirley Sono, 
We acknowledge receipt of your complaint via the Hellopeter platform.
 
 One of our Client Care Assessors will be in contact with you shortly.
 
 Kind Regards
 
 Client Care Team