VM
Vivian M

1 reviews | Active since Aug 2021

01 Mar 2024, 13:47

DELAY TACTICS ON DEATH CLAIM BY METROPOLITAN

Good day Hello Peter can you assist me I have been following up on my mother death claim and metropolitan responded that policy active currently but the person who was responsible should send them receipt and invoice and that was done. Am still awaiting till today.

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply01 Mar 2024, 15:16
Official
Dear Vivian
 
We acknowledge receipt of your complaint.
 
As Metropolitan we strive in providing excellent service to all our clients.  Regrettably, your post does not contain sufficient information for us to trace the policy you referring to. One of our Escalation Specialists will reach out to you to obtain more information.  
Yours sincerely, Client Care Team