LM
Lerato M
1 reviews | Active since Feb 2019
23 Jan 2026, 15:17
Deducting a canceled policy
Hellopeter, I have canceled my policy with metropolitan but still they have deducted the money. N I made it clear on the email that I'm canceling it with immediate effect. My ID number is ***
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Metropolitan Life's replyOfficial
23 Jan 2026, 15:26 Dear Lerato M We acknowledge receipt of your complaint. As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly. Yours sincerely, Client Care Team
Metropolitan Life's reply23 Jan 2026, 15:26
Official
Dear Lerato M We acknowledge receipt of your complaint. As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialists will revert to you shortly. Yours sincerely, Client Care Team