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Nthuping N

1 reviews | Active since Oct 2018

16 Oct 2018, 14:39

Deceiving information upon marketing

I joined Metropolitan investment policy in September 2017. The sales consultant that came to me advised me that should i invest R 500 monthly for 10 years, my payback(maturity value) will be R 500 000.00. I did not get the contract immediately after signing as i was told that it will be posted which was never done. After a year i get my contract however my pay out will only be R 60 904.00 after 10 years. Does that mean Metropolitan's interest in 10 years is only R 904.00? I WANT ALL MY MONEY that i paid to Metropolitan back and i want full amount R 6000.00 back. i cant invest money for so many years just for me to gain R 900 . Banks are even better.

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Replies (1)
Metropolitan Life
Metropolitan Life's reply17 Oct 2018, 10:29
Official

Dear Client

We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept any poor service received thus far. Regrettably we are unable to view any of your personal details eg policy number, contact numbers, id number ext. Kindly send an email directly to *** in order for us to communicate with you directly.

Kind Regards

Yours Sincerely

Client Care Team