1 reviews | Active since Jul 2016

11 Sept 2018, 15:38

*********

Metropolitan claim I did not pay my premiums in full on my funeral policy, when I asked for proof the caller called Jaco (apparently he's a manager) said " It's for you to find that information) I'm gonna cancel my existing policies.

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Replies (1)
Metropolitan Life
Metropolitan Life's reply11 Sept 2018, 18:09
Official

Dear Dave

We acknowledge receipt of your complaint.

We always strive to serve all our clients well and regret to learn of your poor client service experience.

Regrettably we are not able to view your details and contact information on the complaint.

Please send us an email with your details, the policy number and your contact detail to *** so that we may investigate and revert back to you.

Regards

Client Care team

Best regards,