Debit order

<p>I have been a faithful member of this policy since 2008 until current date and I have never missed a premium. On the 24 May 2017 I called your call centre to inform them that I would like to change my debit order to the 28th of each month, reason for that was change of jobs.</p> <p> </p> <p>I have noted that you have not deducted my bank account for the month of June 2017. Today is the 5 July 2017 and I have not been notified by your guys if there is a problem. I called the call centre today spoke to Mariam Mample very rude, you need to teach your agents how to speak to clients over the phone. I must go to the bank and deposit the premium. I have never made an agreement to do such a thing.</p> <p> </p> <p>My question is now who’s problem is this?</p> <p> </p> <p>Someone that can speak properly with me can please call me with this regards. I will still enjoy my cover because this mess was not done by me.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>What if something happens to my dependants on the policy now??????????????????????????????????????????????? this is serious</p> <p> </p> <p>Please attend to this matter urgently.</p> <p> </p> <p> </p>