NR
Naledi R
1 reviews | Active since Nov 2013
06 May 2024, 12:16
Debit
I gave you banking details for the account to be debited for my monthly premiums. I'm a pensioner, I cant go up and down supermarkets that a always off line to do the payment. Please update the payment option to debit order.
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Metropolitan Life's replyOfficial
06 May 2024, 19:17Dear Naledi
We acknowledge receipt of your complaint on HelloPeter.
We do offer various options to pay your policy, of which Bank Debit Order is one. We do also allow payment via Stop Order, EFT's/ Direct Deposits and manual payments at various Pay@ partners to make it as convenient as possible for any client to pay their policy premiums.
We will arrange for a consultant to contact you to activate/implement a debit order deduction on your chosen deduction date, from your bank account. Please remember to inform the consultant which payment logic (before or after weekend) you would like to attach to the deduction date so that we may know if that date is on a weekend or public holiday, whether we must collect before or after the weekend.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We do offer various options to pay your policy, of which Bank Debit Order is one. We do also allow payment via Stop Order, EFT's/ Direct Deposits and manual payments at various Pay@ partners to make it as convenient as possible for any client to pay their policy premiums.
We will arrange for a consultant to contact you to activate/implement a debit order deduction on your chosen deduction date, from your bank account. Please remember to inform the consultant which payment logic (before or after weekend) you would like to attach to the deduction date so that we may know if that date is on a weekend or public holiday, whether we must collect before or after the weekend.
Regards
Client Care Team
Metropolitan Life's reply06 May 2024, 19:17
Official
Dear Naledi
We acknowledge receipt of your complaint on HelloPeter.
We do offer various options to pay your policy, of which Bank Debit Order is one. We do also allow payment via Stop Order, EFT's/ Direct Deposits and manual payments at various Pay@ partners to make it as convenient as possible for any client to pay their policy premiums.
We will arrange for a consultant to contact you to activate/implement a debit order deduction on your chosen deduction date, from your bank account. Please remember to inform the consultant which payment logic (before or after weekend) you would like to attach to the deduction date so that we may know if that date is on a weekend or public holiday, whether we must collect before or after the weekend.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We do offer various options to pay your policy, of which Bank Debit Order is one. We do also allow payment via Stop Order, EFT's/ Direct Deposits and manual payments at various Pay@ partners to make it as convenient as possible for any client to pay their policy premiums.
We will arrange for a consultant to contact you to activate/implement a debit order deduction on your chosen deduction date, from your bank account. Please remember to inform the consultant which payment logic (before or after weekend) you would like to attach to the deduction date so that we may know if that date is on a weekend or public holiday, whether we must collect before or after the weekend.
Regards
Client Care Team