TM
Thembisa M
1 reviews | Active since Jan 2019
06 Nov 2021, 17:10
Death claim payout
I submitted a death claim 26th Oct , correspondence from metropolitan I have made several calls , team leader Gashwin promised to speed up the process , your service is very poor
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Metropolitan Life's replyOfficial
08 Nov 2021, 09:46Dear Thembisa
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your loved one's passing. Please accept our sincere condolences during this time of mourning.
We regret to learn of the delays encountered with the processing of the claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your loved one's passing. Please accept our sincere condolences during this time of mourning.
We regret to learn of the delays encountered with the processing of the claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply08 Nov 2021, 09:46
Official
Dear Thembisa
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your loved one's passing. Please accept our sincere condolences during this time of mourning.
We regret to learn of the delays encountered with the processing of the claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your loved one's passing. Please accept our sincere condolences during this time of mourning.
We regret to learn of the delays encountered with the processing of the claim.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team