DEATH CLAIM DECLINED

MY NAME IS MARCIA MOSHAPO. MY UNCLE MR MULATEDZI DAVIDSON MOSHAPO ID *** TOOK OUT A FUNERAL POLICY FOR HIMSELF, WIFE AND DAUGHTER FOR WHICH MY FATHER MR VICEL SWONDAHA MOSHAPO ID *** HAS PAYING FOR SINCE AUGUST 20TH 2015. MY UNCLE' S WIFE MATODZI DAMA ID *** DIED ON 16 FEBRUARY 2016 AND ACCORDING TO THE POLICY DOCUMENTS, 6 MONTHS WAITING PERIOD HAS PASSED. AS PER THEIR BROCHURE ( THE WAITING PERIOD STARTS FROM THE FIRST DAY OF THE MONTH IN WHICH WE RECEIVE YOUR FIRST PREMIUM) ON THE 20TH JANUARY THIS POLICY WAS SIX MONTHS. I FAIL TO UNDERSTAND WHY THE POLICY DID NOT PAY OUT. THIS HAS CAUSED MY FAMILY DISCOMFORT AND UNEXPECTED EXPENSES WHICH MY PARENTS HAD TO COVER AS MY UNCLE IS UNEMPLOYED. I KINDLY NEED ASSISTANCE IN THIS MATTER OR NEED CLARITY. MY CONTACT IS ***, EMAIL [Email Removed]