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Petros M
1 reviews | Active since Jul 2021
20 Jun 2023, 15:54
Death claim complaint
I've sent a death claim of my late sister Maria Mashava, who passed on 19th May 2023, metropolitan told me they couldn't help me with the claim since my policy got closed on 3rd May 2023 and but they deducted the premium on 27th May 2023 where they didn't deduct my late sister's premium.
I'd appreciate if they'd look back to my case and verify it. Cause they don't seem to care or even call just to explain this matter, I'm in debt now and still confused on what to do.
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Metropolitan Life's replyOfficial
21 Jun 2023, 10:13Dear Petros M
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
Metropolitan Life's reply21 Jun 2023, 10:13
Official
Dear Petros M
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team
We acknowledge receipt of your complaint.
As Metropolitan we strive in providing excellent service to all our clients. We confirm that we are busy investigating your complaint. One of our escalation specialist will revert back to you shortly.
Yours sincerely, Client Care Team