MC
Makhosazana C

1 reviews | Active since Oct 2021

19 Oct 2021, 16:39

**************** by metropolitan life

I took a long term investment 15 years ago which is due for maturity on the 1st November 2021. Initial I was paying 300 which was increasing every yr as the result this yr I'm paying 1300. According to the policy I had right to withdraw the interest which I did 3 times with approximate of 32000. To my Suprise the amount that is due is 16800 on the maturity date. Then they are saying I'm owing 3000 which is impossible since I was stop order or they were debeting on my persal. I believe this is day light Robert if u can calculate the amount I've paid over 15 years is more than the amount I'm receiving excluding interest. Anyone who knows who can help me pls assist and to others please stay away from Metropolitan life.

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Replies (1)
Metropolitan Life
Metropolitan Life's reply19 Oct 2021, 17:04
Official
Dear Makhosazana

We acknowledge receipt of your complaint on HelloPeter.

We are sorry to learn that you are disappointed with your maturity value.

One of our Client Care Assessors will investigate and revert back to you as soon as possible.

Regards

Cllient Care Team