TM
Tshidi M
1 reviews | Active since Aug 2020
26 Aug 2020, 11:19
****************
Good day
I would like to cancel the education policy I took in August 2016. It makes no financial sense as I could simply be saving ds money in the bank and actually see interest. I lose irregardless of taking the AIM increase yearly. Please cancel, I'll take the surrender value. Better than the **************** I'm experiencing here.
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Metropolitan Life's replyOfficial
26 Aug 2020, 14:47Dear Tshidi
We acknowledge receipt of your HelloPeter complaint of today.
We regret to learn that you are disappointed with your policy values.
Please bear in mind that now may not be the best time to cash in your policy. This is still a relatively new policy and due to the market volatility during the pandemic, investment performance is not doing as well as they used to.
Markets are gradually recovering, but it takes a while for investments to recover the losses suffered of late.
If you are unsure if now is the best time to disinvest, we recommend that you speak to your financial adviser in this regard.
The above being said, one of our Client Care Assessors will be in contact with you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your HelloPeter complaint of today.
We regret to learn that you are disappointed with your policy values.
Please bear in mind that now may not be the best time to cash in your policy. This is still a relatively new policy and due to the market volatility during the pandemic, investment performance is not doing as well as they used to.
Markets are gradually recovering, but it takes a while for investments to recover the losses suffered of late.
If you are unsure if now is the best time to disinvest, we recommend that you speak to your financial adviser in this regard.
The above being said, one of our Client Care Assessors will be in contact with you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply26 Aug 2020, 14:47
Official
Dear Tshidi
We acknowledge receipt of your HelloPeter complaint of today.
We regret to learn that you are disappointed with your policy values.
Please bear in mind that now may not be the best time to cash in your policy. This is still a relatively new policy and due to the market volatility during the pandemic, investment performance is not doing as well as they used to.
Markets are gradually recovering, but it takes a while for investments to recover the losses suffered of late.
If you are unsure if now is the best time to disinvest, we recommend that you speak to your financial adviser in this regard.
The above being said, one of our Client Care Assessors will be in contact with you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your HelloPeter complaint of today.
We regret to learn that you are disappointed with your policy values.
Please bear in mind that now may not be the best time to cash in your policy. This is still a relatively new policy and due to the market volatility during the pandemic, investment performance is not doing as well as they used to.
Markets are gradually recovering, but it takes a while for investments to recover the losses suffered of late.
If you are unsure if now is the best time to disinvest, we recommend that you speak to your financial adviser in this regard.
The above being said, one of our Client Care Assessors will be in contact with you as soon as possible.
Regards
Client Care Team