Day light *******
I have a life cover with metropolitan since 2011 I have been paying via stop order all along until I switched to debit order an now back to stop order to my surprise my policy was discontinued I don't knw why I'm told I must re-apply for the cover......
Helpful (0)
Replies (1)0
Replies (1)
Metropolitan Life's replyOfficial
21 Jun 2019, 10:58Dear Kekeletso
We acknowledge receipt of your complaint.
Did you know you can log your complaint directly with us?
We regret to learn that your policy has lapsed.
One of our Client Care Assessors will investigate and revert to you directly.
Regards
Client Care Team
We acknowledge receipt of your complaint.
Did you know you can log your complaint directly with us?
- Contact Centre - ***or ***
- Web: www.matropolitan.co.za
- Email: ***
We regret to learn that your policy has lapsed.
One of our Client Care Assessors will investigate and revert to you directly.
Regards
Client Care Team
Best regards,
Metropolitan Life's reply21 Jun 2019, 10:58
Official
Dear Kekeletso
We acknowledge receipt of your complaint.
Did you know you can log your complaint directly with us?
We regret to learn that your policy has lapsed.
One of our Client Care Assessors will investigate and revert to you directly.
Regards
Client Care Team
We acknowledge receipt of your complaint.
Did you know you can log your complaint directly with us?
- Contact Centre - ***or ***
- Web: www.matropolitan.co.za
- Email: ***
We regret to learn that your policy has lapsed.
One of our Client Care Assessors will investigate and revert to you directly.
Regards
Client Care Team
Best regards,