KK
Kate K

1 reviews | Active since Feb 2016

02 Jun 2017, 14:55

******

<p>On the 26th of April I emailed a cancellation letter to terminate my funeral cover policy still these *****s took a premium of May on the 15th.I have called them many times thet kept saying they apologise and they will refund me back till now nothing.They stressing me out because they may have not even cancelled yet and will take more premiums</p>

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply02 Jun 2017, 14:58
Official

Dear Client

We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere apologies for any poor service received thus far.

Kind Regards

Client Care