aJ
anthony J

1 reviews | Active since Mar 2015

20 May 2016, 09:17

******!

<p>MY FATHER PASSED AWAY LAST YEAR & HAD SEVERAL FUNERAL COVERS FROM THIS COMPANY BUT WHEN WEC TRIED TO CLAIM LAST YEAR TILL LATEST YESTERDAY WE WERE TOLD THEY PAID OUT ONE OF THE BENEFITS WHICH WAS AN AMOUNT OF 5000 WHILST ON HIS CERTIFICATE IT SHOWS 10000 & HE HAD SEVERAL OTHER INSURANCES WITH THEM WHICH WE HAVE PROOF OF BUT THEY CAN FIND IT ON THEIR SYSTEM! WORST THEY DONT CARE TO INFORM OUR EDUCATE THEIR CLIENTS ABOUT THEY POLICIES THEY MAKE POEOPLE SIGN FOR SERVERAL POLICES THAT ONLY COVER 1 ISSUE & MAKE MULTIPILE PREMUIM DEBITS ON PEOPLES ACCOUNTS, THIS IS ONE OF THE WORS INSURANCES EVER!</p>

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply20 May 2016, 09:49
Official

Dear Anthony

We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our apologies for any poor service received thus far.

Kind Regards

Lizelle