AG
Antonio G
1 reviews | Active since Jun 2020
18 Jun 2025, 21:53
Conyinuosly narketing harrassment
Good day How possible is and allowed this insurance hsvd a continuosly marketing harrassment. I receixed a sms for a funeral pkan, i responded vack with word NO, THEY SEND OTHER 3 SMS WHERE I AGAIN SAID NO. ANDI END UP SAY YES AND THEY PHONE ME STRAIT AWAY. I SWEAR THEM TERRIBLE DUE TO A THRY HARRASSMENT IF WR NLOCK THE NUMBER THEY ATTACK US WITH OTHER NUMBER CAN WE SUE THEM FOR HARRASSMENT?
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Replies (2)0
Replies (2)
Metropolitan Life's replyOfficial
19 Jun 2025, 09:15Dear Mr Guerra
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our customers with the best possible service and regret reading of the difficulties you have encountered.
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our customers with the best possible service and regret reading of the difficulties you have encountered.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Regards
Client Care Team
Metropolitan Life's reply19 Jun 2025, 09:15
Official
Dear Mr Guerra
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our customers with the best possible service and regret reading of the difficulties you have encountered.
We acknowledge receipt of your complaint on HelloPeter.
We always strive to provide our customers with the best possible service and regret reading of the difficulties you have encountered.
One of our Escalation Specialists will investigate the complaint and revert back to you as soon as possible.
Regards
Client Care Team
Regards
Client Care Team
Metropolitan Life's replyOfficial
19 Jun 2025, 09:24Dear Antonio
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you feel harassed by our SMS marketing campaign. This is certainly not our intention.
We have duly noted your concerns and value your feedback.
We will escalate your concerns to management and also add your numb er to our "Do Not Contact" register, so that you will be omitted from future marketing campaigns.
We apologise for any frustration/inconvenience this may have caused you.
Regards
Metropolitan Client Care Team.
Metropolitan Life's reply19 Jun 2025, 09:24
Official
Dear Antonio
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read that you feel harassed by our SMS marketing campaign. This is certainly not our intention.
We have duly noted your concerns and value your feedback.
We will escalate your concerns to management and also add your numb er to our "Do Not Contact" register, so that you will be omitted from future marketing campaigns.
We apologise for any frustration/inconvenience this may have caused you.
Regards
Metropolitan Client Care Team.