PM
Paul M

1 reviews | Active since Jan 2014

03 Mar 2021, 07:32

Complaining about higher premium debit order ran on my account

They just deduct more money (Premium) from your account without notifying you as a client and not answer fones, as their call centre is forever busy . . Wrote then an email on Monday till today no reponse . . Very very Poor service from a big company like this . . Not acceptable

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply03 Mar 2021, 08:30
Official
Dear Client

We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere apologies for any poor service received thus far. 

Kind Regards
Yours Sincerely

Client Care