HM
Hanyane M
1 reviews | Active since Aug 2021
21 Aug 2021, 16:06
Complain
Good day I have a problem with Metropolitan, my uncle passed away july 2021 he was covered for funeral when I go there to make a claim I found out that his not in the system and they ****d my signature to a new policy and on this new policy he does not exist I tried several times to get help but no one is helping me I even tried to email them the proof but still nothing please help me hellopeter
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Metropolitan Life's replyOfficial
23 Aug 2021, 09:05Dear Hanyane
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your uncle's passing. Please accept our condolences during this time of mourning.
We regret to learn of the difficulties you have encountered with your policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your uncle's passing. Please accept our condolences during this time of mourning.
We regret to learn of the difficulties you have encountered with your policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply23 Aug 2021, 09:05
Official
Dear Hanyane
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your uncle's passing. Please accept our condolences during this time of mourning.
We regret to learn of the difficulties you have encountered with your policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to read of your uncle's passing. Please accept our condolences during this time of mourning.
We regret to learn of the difficulties you have encountered with your policy.
One of our Client Care Assessors will investigate and revert back to you as soon as possible.
Regards
Client Care Team