1 reviews | Active since Oct 2023
Complain
Hi hello Peter hopeful this email finds you well I have a big problem with Metropolitan life I need a seriously assistance to get to the bottom of this.... 2 year ago 1 of consultant or sales person from Metropolitan advised a retirement pension fund for me and I loved it and join it over the phone ivd paying it very nicely 2day back decided to get inside Metropolitan branch to check my retirement pension fund that I open over 2 years ago only to find out there's no pension fund the guy open a life cover for me how come without my concern so since I use to communicate with the guy who open this for me via WhatsApp I had to come back and try to sort it out with him he was like rude to me and tell me that hez no longer working for Metropolitan he is now working for old mutual finance so now hellopeter I need you help to sort this out I won't loose my money for 2 year knowing that I have plan my retirement fund I need you to come along so that Metropolitan can help me to locate my money to the right thing that I plan my future for which is retirement fund not a life cover I'm not planning to cancel it ivd been paying for long time now I just need them to sort everything out for me I have a future plan for this retirement.. Since the calls are recorded for security reasons I need Metropolitan to get to the bottom of this it's very sensitive issue to me the guy who did all this his name is.... (Tristan Williams.... And his WhatsApp number is... ***) Iwas talking to him just yesterday. Please hellopeter help me I hopefully to get help soon my number is ***
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and provide them with the financial solutions that help them reach their financial goals.
We are sorry to learn that the policy you have is not what you thought it was.
One of our Escalation Specialists will investigate your miss-selling allegation and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We always strive to serve all our clients well and provide them with the financial solutions that help them reach their financial goals.
We are sorry to learn that the policy you have is not what you thought it was.
One of our Escalation Specialists will investigate your miss-selling allegation and revert back to you as soon as possible.
Regards
Client Care Team
