RR
Rakim R
1 reviews | Active since Aug 2022
03 Aug 2022, 14:00
Complain
Metropolitan does not does not treat it’s customers fair.i have submitted claims form last week until now it has not paid up.i called four hours ago and they said they will get back to me when i call afterwards they don’t respond anymore.botshabelo mall branch is the worst 😞
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Metropolitan Life's replyOfficial
04 Aug 2022, 10:44Good day Rakim
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
Metropolitan Life's reply04 Aug 2022, 10:44
Official
Good day Rakim
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team
We acknowledge receipt of your complaint sent through the Hellopeter platform. We sincerely apologize for the difficulty that you have encountered with regards to this matter. We pride ourselves on delivering exceptional and unique service to our clients and we sincerely apologize for the inconvenience. One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards Client Care Team