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Norman A

1 reviews | Active since Sept 2013

11 May 2026, 14:37

COMMUNICATION

IM WITH METROPOLITAN FOR MANY YEARS NOW, A HAPPY CUSTOMER. BUT the way of communication these days is bad.

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Replies (5)
Metropolitan Life
Metropolitan Life's reply11 May 2026, 14:41
Official
Dear Norman Abrahams,

We acknowledge receipt of your submissions, One of our consultants will contact you directly in this regard. We do apologise for any poor service rendered,

Kind regards,

Client Care Team
NA
Norman A's update11 May 2026, 14:53
Reviewer Update
We experience network problems with MTN in our area, so they won't get me on the phone call.
Metropolitan Life
Metropolitan Life's reply11 May 2026, 14:58
Official
Dear Mr Norman Abrahams,

Thank you for your communications. We will contact you via email or telephone shortly.

Kind Regards,

Client Care Team
NA
Norman A's update13 May 2026, 20:13
Reviewer Update
Thank you for this platform - my query was sorted out.

Thank you Amanda Vraagom, she is from Client Care, who handle my query fast and without any more stress.


Metropolitan Life
Metropolitan Life's reply22 May 2026, 14:18
Official
Dear Norman

 Thank you for taking the time to provide this positive review, we truly appreciate your feedback.
 
 Warmest regards 
 Metropolitan Client Care Team