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masutane M

1 reviews | Active since Jul 2016

17 Aug 2021, 16:15

Commends Metropolitan for the efforts in assisting frustrated clients

Earlier this week I wrote a review where I was criticising Metropolitan's handling of an enquiry I had made. I want to thank Metropolitan life for receiving the constructive and professional way in which they had responded to my criticism made out of frustrations. I realised that a lot of us have little trust towards corporations and I just want to give credit where is due and applaud those who are making an effort to restore our faith in these institutions. I want to commend Beverley Kannemeyer for all her assistance and because of her dedication to assisting clients, I take back the blanket negative statements I made about Metropolitan.

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Replies (1)
Metropolitan Life
Metropolitan Life's reply17 Aug 2021, 16:24
Official
Dear Masutane

Thank you for taking the time to share your positive service experience. We value your feedback.

What matters to you, matters to us!

Regards

Client Care Team