Claims

It's been a month now that I'm waiting for a payout. When I enquire the only thing they tell me is head office is busy with it. Busy with what exactly!! And Sandy Claasen is dealing with my claim and just does nothing to follow up. And today she says they are waiting for PDS to correct amount. Why did have to take for me to call after them and now only they will follow up with PDS department. Pathetic service!!!! Checking with PDS will surely take another 2 months. I've had it with Metropolitan