CLAIM NOT PAID OUT: METROPOLITAN

2011 SEPTEMBER MONTH I TOOK UP A POLICY WITH METROPOLITAN, THE LADY WHO WAS SELLING THE POLICY WAS NOMAKHOSAZANA ADONISI, SHE EXPLAINED TO ME THAT THIS POLICY IS A LIFE INSURANCE. I TOOK IT FOR MY COUSIN THANDO FUNANI WHO NEVER WORKED IN HIS LIFE. THIS LADY FROM METROPOLITAN NEVER EXPLAINED ANYTHING AND I NEVER SIGNED ANYTHING BUT I NEVER FIND IT STRANGE ANYWA BECAUSE I SAW THAT IT WAS DEDUCTING.. UNFORTUNATELY 201-06-21 MY COUSIN PASSED AWAY AND I SEND MY CLAIM, I RECEIVED R20 000 FOR FUNERAL ASSISTANCE AND I WAS INFORMED THE REST WILL FOLLOW WHICH IS IS THE LIFE COVER WAS R10 000. AFTER MONTHS I RECEIVED CORRESPONDENCE THAT I DO NOT QUALIFY FOR THE CLAIM BECAUSE MY COUSIN WAS UNEMPLOYED AND METROPOLOLITAN SAID I HAVE GIVEN THEM WRONG INFORMATION. THE LADY WHO IS WORKING FOR METROPOLITAN GAVE US THE WRONG INFORMATION. WHEN I REQUESTED MY CONTRACT I NOTICED THAT EVEN MY SIGNATURE WAS FODGED BY THIS LADY. I NEVER SIGNED ANYTHING WITH THIS LADY. METROPOLITAN NEVER PAID THE REST OF MY CLAIM UP UNTIL TODAY CLAIMING THAT I DO NOT HAVE A CASE. THE LADY NEVER GAVE US ANY INFORMATION ABOUT THIS POLICY. , EVEN METROPOLITAN SAW THAT MY SIGNATURE WAS FODGED, IT WAS NOT MY FAULT.