SW
Sibusiso W

1 reviews | Active since Jun 2025

24 Oct 2026, 22:28

Claim explanation

I have a policy with them and my mom died through a car accident but the policy said I can not get a double claim cause I'm not the spouse. Here's my policy number FUNERAL PLAN – ***. The cover was R20000 pay out and I got R195593

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply26 Oct 2026, 07:18
Official

Dear Sibusiso W,

We acknowledge receipt of your complaint.

At Metropolitan, we are committed to providing excellent service and are currently investigating the matter.

An Escalation Specialist will contact you shortly in this regard.

Yours sincerely

Client Care Team