ZJ
Zizipho J
1 reviews | Active since May 2022
11 May 2022, 23:06
Claim
I would like to report Metropolitan for poor service as i have been waiting for the status of my claim that i processed on the 22/04/2022 till today i have not received any feedback.
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Metropolitan Life's replyOfficial
12 May 2022, 09:36Dear Zizipho
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the passing of your loved one. Our sincere condolences go out to you and your family.
We regret to read of the poor service you have experienced and the delays with the claim. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the passing of your loved one. Our sincere condolences go out to you and your family.
We regret to read of the poor service you have experienced and the delays with the claim. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
Metropolitan Life's reply12 May 2022, 09:36
Official
Dear Zizipho
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the passing of your loved one. Our sincere condolences go out to you and your family.
We regret to read of the poor service you have experienced and the delays with the claim. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team
We acknowledge receipt of your complaint on HelloPeter.
We are sorry to learn of the passing of your loved one. Our sincere condolences go out to you and your family.
We regret to read of the poor service you have experienced and the delays with the claim. This is certainly not the type of experience we want our clients to have.
One of our Client Care Assessors will investigate the matter and revert back to you as soon as possible.
Regards
Client Care Team