TD
Theo D

1 reviews | Active since May 2018

23 May 2018, 11:55

Caught by Metropolitan

I took out a 5 year policy with them which increased by 10% yearly - I took out a loan on the policy paid it back plus the interest. The Maturity value given to me was R51819.00 they paid out R37964.30. Do the calcualations yourself. I spoke to Dean Hendricks/Fatima Geland/Nasruddin Khalfey/Amanda Vraagom. I contacted the ombudsman spoke to Yandani Bashman/Londiwe Ntobongwana. Complaint was dismissed. Please be aware - I do not want others to be caught.

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Replies (1)
Metropolitan Life
Metropolitan Life's reply23 May 2018, 12:17
Official

Dear Theo

We acknowledge receipt of your complaint.

One of our Client Care Assessors will contact you shortly for more information to trace the policy and investigate the complaint.

Regards

Client Care Team