RM
Refiloe M

1 reviews | Active since May 2013

07 Feb 2018, 15:10

Cannot get required policy information

My father has asked me to help him as he is not getting any joy from Metropolitan.

He has been going to the offices of the company numerous times to get information regarding the maturity value of his police but everything shows zero on the company's system and no answers are provided to him.

He last went to the Vereeniging office on 06 February 2018 and again no one can provide him with the necessary information.

0
Replies (1)
Metropolitan Life
Metropolitan Life's reply07 Feb 2018, 15:41
Official

Dear Client

We acknowledge receipt of your complaint posted on Hello Peter. The matter will be investigated and we will provide you with feedback as soon as possible. Please accept our sincere apologies for any poor service received thus far.

Kind Regards

Client Care Team