LR
Linda R
1 reviews | Active since Sept 2017
22 Jan 2019, 11:50
Cancellation of unknown policy
After sending several mails to cancel a unknown policy, no one has responded to my request or mails.
During December I took out a funeral policy, but have not yet received a contract.
I wish to cancel this policy as I have no idea what the content of the agreement is, except was was sold to me by a consultant. She promises that my contract would be sent via my Email, but received nothing.
This is a unknown policy and don't even have a policy number.
Please contact me in order to cancel this policy
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Replies (2)0
Replies (2)
Metropolitan Life's replyOfficial
22 Jan 2019, 14:01Dear Linda Richardson
We acknowledge receipt of your complaint.
We regret to learn of the difficulties you have been experiencing with the policy documentation.
Regrettably there is not sufficient information in your post for us to trace the policy number you are referring to.
One of our Client Care Assessors will be contacting you shortly to obtain information to trace the policy and assist you with your request.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We regret to learn of the difficulties you have been experiencing with the policy documentation.
Regrettably there is not sufficient information in your post for us to trace the policy number you are referring to.
One of our Client Care Assessors will be contacting you shortly to obtain information to trace the policy and assist you with your request.
Regards
Client Care Team
Metropolitan Life's reply22 Jan 2019, 14:01
Official
Dear Linda Richardson
We acknowledge receipt of your complaint.
We regret to learn of the difficulties you have been experiencing with the policy documentation.
Regrettably there is not sufficient information in your post for us to trace the policy number you are referring to.
One of our Client Care Assessors will be contacting you shortly to obtain information to trace the policy and assist you with your request.
Regards
Client Care Team
We acknowledge receipt of your complaint.
We regret to learn of the difficulties you have been experiencing with the policy documentation.
Regrettably there is not sufficient information in your post for us to trace the policy number you are referring to.
One of our Client Care Assessors will be contacting you shortly to obtain information to trace the policy and assist you with your request.
Regards
Client Care Team
Metropolitan Life's replyOfficial
22 Jan 2019, 14:09Dear Linda
Thank you for the additional information.
We will investigate and revert back to you presently
Regards
Client Care Team.
Thank you for the additional information.
We will investigate and revert back to you presently
Regards
Client Care Team.
Metropolitan Life's reply22 Jan 2019, 14:09
Official
Dear Linda
Thank you for the additional information.
We will investigate and revert back to you presently
Regards
Client Care Team.
Thank you for the additional information.
We will investigate and revert back to you presently
Regards
Client Care Team.